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Domain Manager

DNS Manager

You can modify the DNS records associated with your domains by going to the Domain Manager page and then clicking the blue globe icon under the "Options" column.

Using the Manage DNS page, you can add, delete, and modify the DNS resource records associated with your domain.

NOTE: DNS is a critical service which controls many aspects of your domain(s). Therefore, it is very important that any changes are made carefully and with a full understanding of what the changes entail. Any mistakes made while modifying DNS records can adversely affect services associated with your domain(s). DNS changes can take up to 48 hours to take effect on the Internet.

  • A Records
    Using an A record, you can associate a hostname with an IPv4 address. For example, as of this writing, the A record for www.namesilo.com has 198.15.98.43 and 64.57.93.73 as its IPv4 addresses.
  • AAAA Records
    Using an AAAA record, you can associate a hostname with an IPv6 address. For example, as of this writing, the AAAA record for ipv6.l.google.com has 2607:f8b0:4006:81a:0:0:0:200e as its IPv6 address.
  • CNAME Records
    Using a CNAME record, you can associate a hostname with another hostname. This record type is commonly used when you need to associate a hostname with another service provider. For example, if you wanted to use Google Sites to host/manage your web site, you would create a CNAME record with "ghs.google.com" as the hostname value.

    A common problem encountered with CNAME records when integrating with 3rd party site hosting services is that www.domain.com CNAME records are easily created, but creating the CNAME record for just domain.com (to capture traffic when people don't type in "www.") cannot be done since that goes against RFC1034. We have a workaround for customers with this issue - our domain parking system redirects any "naked" domains (i.e. the SLD - domain.com) to the www.domain.com equivalent. Therefore, all that must be done is to create an A record to our parking IP (which can be done by applying the parking/forwarding DNS template) for the SLD hostname.
  • MX Records
    Using an MX record (commonly referred to as a mail exchanger), you can associate a hostname which will be responsible for handling email processing. An MX record should be properly configured if you wish to receive email through a specific domain. MX records require a distance value which controls delivery of mail; if no value is specified, it defaults to 10.
  • TXT Records
    Using a TXT record, you can associate arbitrary text with a specific hostname. In practice, this is most commonly used to create SPF records. If you need help creating an SPF record, you should first get familiar with SPF - you can also utilize any SPF Wizard Tool available online.
  • SRV Records
    Using an SRV record allows you to associate the hostname and port number of servers for specified services. They are commonly used for VOIP/SIP applications. The hostname must begin with a format looking like _SERVICE._PROTOCOL. For example: _sip._tcp

Some DNS services use the "@" symbol to denote an empty hostname (also referred to as the "naked domain"). You can leave the hostname blank to create A record for the naked domain in our system. If you do enter an "@", we will simply convert that to a blank hostname.

There is a limit of 100 resource records per domain.

  • Adding a Record
    1. Load the Manage DNS page and scroll to the part where is says "Select the resource record type you want to create:"
    2. Click the record type you want to create.
    3. Enter in the correct information that relates to the record type.
    4. Click the Submit button
    5. Note the outcome of the submission when the page reloads
  • Deleting a Record
    1. Load the Manage DNS page and scroll to the record you wish to delete.
    2. Click the red "X" in the "Delete" column.
    3. When prompted with the "Are you sure you want to delete..." message, verify you selected the right record for deletion and assuming it is the correct record, click "Ok"
    4. Note the outcome of the submission when the page reloads
  • Modifying a Record
    1. Load the Manage DNS page and scroll to the record you wish to modify.
    2. Click the edit icon in the "Edit" column.
    3. Enter in the correct modified information that relates to the record type.
    4. Click the Submit button
    5. Note the outcome of the submission when the page reloads

Saving Custom DNS Templates

You can easily create your own custom DNS templates! This is very helpful if you have the same resource records that need to be applied to multiple domains within your account. To create your own custom template, simply click the "Make This A Template" button which is located beneath the list of resource records. A popup window will open allowing you to enter a name for your template. All of the resource records in use for the domain you are viewing will be saved as a template that can be easily applied to other domains in your account.

Automatic TTL Adjustments

Our TTL settings for DNS resource records are configured, by default, to automatically increase to 2 days after a resource record's last modification date is 2 weeks in the past. Why is this our default behavior? Unfortunately, our name servers are the targets of DDoS attacks occasionally. In an effort to avoid customer DNS service disruption during these attacks, we have implemented this TTL policy. We also utilize other techniques to mitigate DDoS attacks - they all add up to help avoid service disruptions. So what can you do if you don't want this TTL policy applied to your DNS resource records? We only modify resource records which have a TTL of 7207 or 3603 so simply specify any TTL value other than 7207 or 3603 when you create a record and we will not modify that TTL value.

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