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DNS Manager

You can modify the DNS records associated with your domains by going to the Domain Manager page and then clicking the blue globe icon under the "Options" column.

Using the Manage DNS page, you can add, delete, and modify the DNS resource records associated with your domain.

You can only utilize our DNS services when using our nameservers for your domain. You will be notified if you are not using our nameservers when you access the Manage DNS page.
NOTE: DNS is a critical service which controls many aspects of your domain(s). Therefore, it is very important that any changes are made carefully and with a full understanding of what the changes entail. Any mistakes made while modifying DNS records can adversely affect services associated with your domain(s). DNS changes can take up to 48 hours to take affect on the Internet.

You can control the following resource record types with the DNS Manager: A, AAAA, CNAME, MX, and TXT. Each record type requires specific information (you may also apply one of our pre-configured DNS Templates :
  • A Records
    Using an A record, you can associate a hostname with an IPv4 address. For example, as of this writing, the A record for www.namesilo.com has 74.206.115.250 as its IPv4 address.
  • AAAA Records
    Using an A record, you can associate a hostname with an IPv6 address. For example, as of this writing, the AAAA record for ipv6.l.google.com has 2001:4860:8011::63 as its IPv6 address.
  • CNAME Records
    Using a CNAME record, you can associate a hostname with another hostname. This record type is commonly used when you need to associate a hostname with another service provider. For example, if you wanted to use Google Sites to host/manage your web site, you would create a CNAME record with "ghs.google.com" as the hostname value.

    A common problem encountered with CNAME records when integrating with 3rd party site hosting services is that www.domain.com CNAME records are easily created, but creating the CNAME record for just domain.com (to capture traffic when people don't type in "www.") cannot be done since that goes against RFC1034. We have a work around for customers with this issue - our domain parking system redirects any "naked" domains (i.e. the SLD - domain.com) to the www.domain.com equivalent. Therefore, all that must be done is to create an A record to our parking IP (which can be done by applying the parking/forwarding DNS template) for the SLD hostname.
  • MX Records
    Using an MX record (commonly referred to as a mail exchanger), you can associate a hostname which will be responsible for handling email processing. A MX record should be properly configured if you wish to receive email through a specific domain. MX records require a distance value which controls delivery of mail; if no value is specified, it defaults to 10.
  • TXT Records
    Using a TXT record, you can associate arbitrary text with a specific hostname. In practice, this is most commonly used to create SPF records. If you need help creating a SPF record, you should first get familiar with SPF - you can also utilize this SPF Wizard.
Each resource record has a TTL (time to live) value associated with it. All TTL values default to 7200 seconds (2 hours) but can be set to anything between 3600-2592000. We have found that 7200 is a good compromise between fast name resolution (leaving records cached on the recursive resolvers) and maintaining the ability to quickly move services to a different address. If you want faster name resolution (speeds up things like web site load time) and don't plan on moving your services to a different address any time soon (i.e. change hosting providers), you can raise the TTL value higher (you might try 24 hours - which would be 86400). However, if you plan to change the service address for a host soon, you could lower it (you might try one hour - which would be 3600) to help speed up resolution migration.

When adding, deleting, or modifying your domain's DNS resource records, you will be informed if the operation was successful or not. Additionally, if it was not successful due to problems with the information submitted, there may be additional information to help you correct the record information and resubmit.

Also, please note that we support DNS wildcard records via the "*" character. For example, an A record for *.domain.com pointing at 8.8.8.8 and an A record for www.domain.com pointing at 8.8.8.6 would result in all hostnames pointing at 8.8.8.8 except for www.domain.com which would point at 8.8.8.6.
  • Adding a Record
    1. Load the Manage DNS page and scroll to the part where is says "Select the resource record type you want to create:"
    2. Click the record type you want to create.
    3. Enter in the correct information that relates to the record type.
    4. Click the Submit button
    5. Note the outcome of the submission when the page reloads
  • Deleting a Record
    1. Load the Manage DNS page and scroll to the record you wish to delete.
    2. Click the red "X" in the "Delete" column.
    3. When prompted with the "Are you sure you want to delete..." message, verify you selected the right record for deletion and assuming it is the correct record, click "Ok"
    4. Note the outcome of the submission when the page reloads
  • Modifying a Record
    1. Load the Manage DNS page and scroll to the record you wish to modify.
    2. Click the edit icon in the "Edit" column.
    3. Enter in the correct modified information that relates to the record type.
    4. Click the Submit button
    5. Note the outcome of the submission when the page reloads

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