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How to transfer away from NameSilo

We understand the need may arise to transfer your domain away from NameSilo to a different registrar. We aim to make this process as simple as possible, unlike many of our competitors who seem to make transferring away as complex as possible seemingly in hopes people will simply give up!

Before you transfer out, please note that most people transfer to us and not away. As you can see by the numbers on that page, we have a very high ratio of domains transferring to us versus those that transfer way. Some of the biggest reasons likely include our extremely low pricing for registrations, renewals and transfers as well as the fact that all add-ons such as WHOIS Privacy, Email Forwarding, etc. are entirely free forever. We also offer an extremely competitive Marketplace for the buying and selling of domain names.

Steps to transfer away

Please see the instructions below if you would still like to transfer your domain to a different registrar. You will need to complete the steps listed below within your account at NameSilo. Once you have completed these steps, you will then be ready to work with your new registrar to accommodate the rest of the process.

1. Unlock the domain. To do so, simply check the box next to the domain and then click the "Unlock Domains" icon.
2. Retrieve the authorization EPP code.
3. Do a WHOIS look up on the domain. Your registrar will send an email to the Registrant or Administrative contact email address that is displayed. If your domain is private, you can maintain WHOIS privacy as our system will forward any email sent to the WHOIS privacy email address listed. Just be sure that you have added your email address to the "WHOIS Privacy Email" field on the Account Maintenance page.
4. Once your registrar emails you and submits the transfer request to the registry, you will be able to expedite the transfer out without waiting the standard 5-6 days. Simply go to the Transfer Manager page in your account. You will see the transfer listed in the "Pending Outbound Transfers" list. If the domain is not listed, it means your registrar has not submitted the request to the registry yet.

Reasons your transfer may not work

Please understand that the process of transferring is handled largely by the gaining registrar (the registrar you are transferring your domain to). Therefore, if your transfer is not proceeding, you will need to ask your new registrar for the reason and they can provide further detail.

Domains must also meet the following criteria in order to be transferred:

• Must have been registered more than 60 days ago
• Could not have transferred from a different registrar within the last 60 days
• Was not purchased via our Marketplace within the last 60 days
• Is not locked due to court order, UDRP action, etc.

We sincerely hope you have enjoyed using our service and that you are not leaving due to any problem. We are always happy to learn about how we can improve our services so if there is any feedback you can provide concerning your reason for leaving, please let us know.