Contact Us
Online Support
Support Documentation:
https://www.NameSilo.com/Support
Online Chat:
Click Here
Report Abuse:
Click Here
Online Form: See below
Email Support
Customer Support:
Sales:
Media Inquiries:
Comments:
Phone Support
We can be reached during normal business hours (Mon-Fri 9:30am-4:00pm Arizona time)
via phone, however, before calling, please read below...
We understand there are times a phone call is necessary, and we are happy to make ourselves available via phone during
business hours. However, over 95% of the calls we get can be better handled
by
email,
our
contact form or
chat. We know that some people
feel more comfortable on the phone, but we would really appreciate you trying email or chat prior to calling. Not only
do we respond to support emails and chat requests faster than nearly any other company, but these methods are also
far superior in helping handle most questions as they allow us to validate your identity, research any questions,
review settings, etc. Most of these things are much harder to do over the phone.
We simply ask that, unless absolutely necessary, you give our
email or
chat
a chance to help before calling. Most people are surprised at how quickly and effectively we can help in those
ways.
Please also note that we do not offer phone support for the following issues:
-
Abuse complaints (besides law enforcement). If you are not with law enforcement, please use our
online abuse reporting procedures to file an abuse report.
-
Log in/2FA/account access problems. If you are unable to access your account, please send us an email
or begin an online chat if during business hours and we will be happy to help.
-
If you do not know your password, please click the "Forgot Your Password?" link on the
Log In page to reset it.
-
If you have lost or can't access your 2FA access code, please see the "What happens if I lose the device using 2FA, or am unable to enter the correct code?"
section on our 2-Factor Authentication support page.
-
How to connect your domain to your host. If you need help connecting your domain to your hosting/service
provider, please read this support article.
If you still need help implementing the instructions provided by your hosting/service provider, please send us an email
or begin an online chat if during business hours and we will be happy to help.
-
Troubleshooting why your site is not working. Please use our
online troubleshooter to help identify common problems. Please also
note that we do not host any web sites. If you still have questions, please send us an email
or begin an online chat if during business hours and we will be happy to help.
Physical Address
1300 E. Missouri Avenue
Suite A-110
Phoenix, AZ 85014
Online Contact Form
Please use the form below to send us a message.
If you have an account and would like to send us an authenticated message, you will first need to log in to your
account.
cheapFind the cheapest domains on the web with NameSilo!No hidden fees. No upsells. No bait and switch... Just cheap domains!You don't have to qualify by ordering other services, placing minimum orders, or worry about fees getting tacked on before purchase. The price you see is the price you pay!
easyJust want to get your domain and get on with life?At NameSilo, we believe registering and renewing should be fast...We will never bombard you with offers for services you don't want and are already getting elsewhere. Just select your domain names, fill out a 1-page form, and get on with your life!
secureSecure your domain name assets and get peace of mind with Domain DefenderDon't be another victim of malicious domain name attacks and changes!Unauthorized changes to your domain names could result in serious damage to your business. Prevent simple mistakes and keep hackers from compromising your valuable assets.
toolsWho said "cheaper" meant sacrificing quality?We put powerful tools in your hands to manage your domains.Take advantage of our best-in-class domain management tools. Easily categorize, locate and modify your domain settings one-by-one or in bulk. We also offer a secure API for common domain management tasks.
