Hosting | NameSilo

How to purchase hosting

To purchase hosting go to our hosting page here https://www.namesilo.com/hosting and choose which of the hosting plans fits you the best.

I’ve purchased hosting, why is my website not opening?

Most common reason is that you haven’t set Name Servers of your domain to our hosting ones. Simply go to your domain manager and change the Name Servers of your domain to ns1.hostsilo.com and ns2.hostsilo.com. Please make sure to delete old ones and wait 48 hours for propagation.

If you are using 3rd Party Name Servers like Cloudflare or any others create an A record pointing to “Shared IP” you can find on right bar when logged in your cPanel

Where I can access my cPanel?

To access your cPanel, please visit your hosting manager page here https://www.namesilo.com/account/hosting and just click on the log-in button under “Actions”. A new tab will open in your browser with cPanel.

How can I install WordPress?

Log into your cPanel here https://www.namesilo.com/account/hosting, navigate the UI of cPanel to WordPress “icon” on next page, then choose to “Install this Application”, fill out the details there and click ‘install’. Once installed you will be able to access WordPress admin page in http://yourdomain.com/wp-admin

I cannot send emails

Make sure you have set Name Servers of your domain to ns1.hostsilo.com and ns2.hostsilo.com or have added flockmail MX records to your domain without either of these two options you won’t be able to send emails.

Setting up Flockmail

To set-up your Flockmail log into your cPanel. When logged in, look for “Add/Manage Email Accounts” icon. After clicking on it simply create an email you wish. To access it click on the Webmail icon in your cPanel and login with your newly created credentials.

How can I activate my SSL?

To activate your SSL purchase one of the possible SSL credits in the SSL page: https://www.namesilo.com/account/ssl, after you have at least 1 credit go to the Hosting Manager page https://www.namesilo.com/account/hosting and click the Activate button and choose [email protected]* in the details required to fill out.

*Before activating make sure to create a flockmail [email protected] email and check that it receives emails and is set up correctly because that is where SSL activation emails are sent to.

Once active, the last step is to have your domain open only with https:// to show that it is secure. Look for ‘Domains’ icon in your cPanel and on the next page change the slider of force https:// to ON