Help center

Find answers about your NameSilo domains, DNS, transfers, account, and email services.

• About Us

  NameSilo - Where we began, our approach and our goal

• Brisio Acquisition

  NameSilo was acquired by Brisio

• How our pricing can be so low

  Check out why we can offer such low prices

• How to buy domains registered with NameSilo

  Check out our Marketplace, domain parked pages, contact the registrar through the whois info

• Our Unique Approach

  We make every effort to provide a transparent, hassle-free experience. From our pricing to our policies, it is our goal that you are never surprised

• Reseller Options

  Resell Domains using our API or choose from our custom modules for WHMCS, BoxBilling and more

• 2-Factor Authentication

  Protect your NameSilo Account with 2FA - Two Factor Authentication

• Account Funds Manager

  Funding your account allows you to prepay for services by transferring money into your NameSilo account

• Adding/Modifying Billing Profiles

  Add a billing profile to allow for auto renewal charges and verify cards to be able to make larger purchases

• Adding/Modifying Order Profiles

  The easiest way to remember how profiles work is to understand that they are only used for new domain registrations and initial transfer requests

• Affiliate Program Manager

  The basic concept of our affiliate program is quite simple... earn money for each new customer you refer

• API Automated Batch Processing

  Batch API use occurs when software programs make automated and often times repetitive API calls

• API Manager

  We make an application programming interface (API) available to all users as a convenience to customers who have additional automation requirements

• Authy Backups

  We recommend Authy for 2FA precisely because it offers a secure backup solutio

• Billing Manager

  The billing manager contains any stored billing profiles that you have created

• Contact Manager

  Contacts can be thought of as profiles associated with your domains that provide required information such as your name, email address and phone number

• Domain Defender

  Domain Defender

• Domain History

  The Domain History displays a complete log of all activity that has transpired with the domains in your account

• Managing your entire domain portfolio is as easy as 1, 2, 3!

  Managing your entire domain portfolio is as easy as 1, 2, 3

• Domain Link

  Domain Link

• Expired Domain Auction Frequently Asked Questions – NameSilo Support Guide

  Expired Domain Auction Frequently Asked Questions

• Forgot Domain Defender Answers

  Reset your domain defender questions by following the steps outlined in this article

• How to Transfer a Domain Away from NameSilo

  Learn how to transfer a domain away from NameSilo to another registrar

• Marketplace

  Buy and sell domain names via the NameSilo Marketplace! Learn how to do this here

• Order History and Printing Invoices

  You can access the entire history of orders you have placed by visiting the Order History page from within your account.

• Password Retrievals

  If you have forgotten your login information, you can use our "Password Retrieval" process to reset it

• Portfolio Manager

  You can create an unlimited number of portfolios and assign an unlimited number of domains to each

• Profile Manager

  Profiles (also referred to as "Order Profiles") are a way to group contacts

• Reseller Manager

  Use our white-label services to sell domain names to your customers

• Re-Sending the Administrative Email

  The Administrative contact for your domain will be emailed with a link to visit to verify that your transfer request can proceed

• Sub-Account Manager

  Sub-User accounts can be used to safely allow other people to access your account

• Transfer Manager

  The Transfer Manager displays the status of all of your incoming domain transfers

• Contact Us

• DNS Manager

  Modify the DNS records associated with your domains

• DNS Troubleshooting

  Helpful troubleshooting steps if your DNS entries do not appear to be working

• Domain Console

  Domain console page displays a one-page snapshot of your domain status and configuration

• Domain Forwarding

  Domain forwarding can be used to automatically forward people that enter your domain name into their browser to the web address that you specify

• Domain Locking/Unlocking

  Locking and unlocking refers to the ability to transfer domains to different registrars

• Domain Manager Home Page

  Domain Manager is where you can view the current status and settings for all of your domains as well as initiating modifications

• Domain Push

  How to transfer domains within NameSilo accounts. Domain Push.

• DS Records (DNSSEC)

  Steps on how to Add/Modify/Delete DS Records

• Embedded Search Features

  Search Domains by set filters

• Google Verification and Blogger Instructions

  How to set up Google Verification and Blogger

• Manage Name Servers

  How to Add/Modify/Delete Registered Name Servers

• Name Server Manager

  Learn how to edit your domains name servers

• Parking Manager

  Learn how to park your domain for free at NameSilo

• Portfolio Assignment

  Portfolios are an excellent way to group domains

• Premium DNS

  Premium DNS

• Renewing Domains

  Learn everything you need to know about domain renewals

• Reseller Frequently Asked Questions

  Read all you need to know about becoming a reseller.

• Retrieve Authorization (EPP) Code

  Learn how to get your Domain Authorization (EPP) Code to transfer your domain out

• Update Domain Contacts

  Learn how to update your domains contact information

• Using DNS Templates

  Use our pre-configured DNS templates for one-click integration to your favorite services

• WHOIS Privacy

  Protect your website domain from hackers and spammers looking to data-mine names, email addresses, phone numbers, and other sensitive information.

• Email Filtering

  We offer free email forwarding services and we take spam filtering seriously.

• Email Forwarding

  Collect your mail from one central inbox and learn more information about our customized domain email forwarding services free with every domain purchased.

• Email Forwarding Quotas

  Learn about how we handle email forwarding quotas

• Email Forwarding Reports

  Learn about the reports we offer with our free email forwarding

• Gmail Instructions for Reply-to Using Custom Domain

  Learn how to have forwarded addresses to show as the reply to address when sending emails

• What Email Service is right for me?

  Learn how to send/receive and manager your email on your NameSilo domains

• FAQ – NameSilo Support Guide

• Contact Us

• Contact Us

• Contact Us

• Contact Us

• Contact Us

• Contact Us

• Contact Us

• Contact Us

• Affiliate Program Terms and Conditions

  Affiliate Program Terms and Conditions

• ICANN

  What is ICANN? The Internet Corporation for Assigned Names and Numbers

• Premium nTLD Frequently Asked Questions

  Learn about premium nTLD domains

• Privacy Policy

  NameSilo Privacy Policy

• RDAP

  Learn about RDAP services and understand the difference between cached RDAP records and live RDAP records. Discover how RDAP improves upon WHOIS with standardized data formats and secure access.

• Terms and Conditions

  NameSilo Terms & Conditions

• WHOIS

  Learn about whois services and understand the difference between cached whois records and live whois records

• WHOIS Email Verification

  Learn about what WHOIS Email Verification is

• Cancelling Orders

  Learn how to cancel an order

• The lowest priced registrar is now even better!

  Use our Discount Program to save even more money on your domains

• Domain Search

  Use our powerful search tool to search for your domain

• Domain Search Results

  Learn how to use our domain search and how to read the results of your search

• Domain Transfer Checklist and Process

  Learn how to quickly and easily transfer your domain to NameSilo and save a bunch of money and get better service

• How to Handle Rejected Transfers

  Learn how to handle rejected inbound transfers to NameSilo

• Promotions and Coupons

  Promotion & Coupon Information

• Viewing and Configuring Your Shopping Cart

  Learn how to use our shopping cart along with the configuration options provided

• Transfer Configuration

  Learn how to set up your domain transfer to make it happen as efficiently as possible

• Transfer of Expired Domains

  If your domain has expired, you can still transfer your domain to NameSilo. Learn about how to do this here

• Domain Transfer Frequently Asked Questions

  Get all of your questions answered on Transferring Domains

• Transfer of Recently Renewed Domains

  If a domain is transferred within 45 days of a renewal, the domain will not get 1 year added to the expiration date. Read here why that is

• Transfer Search

  Learn about the requirements for transferring domains

• Transfer Search Results

  The transfer search results page will show you all valid domains that you entered that can be transferred at this time

• Abuse Reporting Procedures

  Learn about how to report abuse on a NameSilo registered domain

• Automatic Renewals

  Learn about how to make sure your domain never expires through our auto renewal program

• Register your .ca domain

  .CA Domains

• Cancelling Orders

  Learn how to cancel an order. The instructions vary based on the type of the order

• Change of Registrant

  Learn about the policy relating to the change of registrant

• Contacting Registrants

  Learn about our policy in regards to contacting registrants

• Domain Expiration Protocol: A Complete Guide

  Expiration Process

• Reseller Complaints and Policies

  Learn about the proper steps to take to make a complain about a reseller on our platform

• Terms and Conditions

  Find important links to documentation relating to all of our policies

• TLD-Specific Details

  Learn about special TLD policies

• Why is my Domain Registered with NameSilo?

  Learn about why a domain is registered with NameSil

• Services FAQ – NameSilo Support Guide

• My domain

• Domain renewals and cancellations

• Setting up my domain's nameservers

• Domain WHOIS informations

• Domain transfer in

• Domain transfer out

• Setting up domain forwarding

• Domain parking page

• Hosting

• My account

• I can’t login to my NameSilo account

• I want to change the details of my account

• I need to add NameSilo account funds

• I want a refund for my NameSilo account fund

• Marketplace

• My order

• Terms and policies

• Reseller

• Affiliate partner

• Access to NameSilo API

• Registrant's contact details

• Phishing, Scams & Spam